FREQUENTLY ASKED QUESTIONS

Yes, we are happy to offer complimentary gift wrapping on our jewelry. Make a notation in the message on the order page the item is a gift and we will wrap each item separately.

We do our absolute best to get your order out as quickly as possible, please allow 1-3 business days for your order to be created for youShipping times will vary depending on shipping method selected. Domestic shipping for usps 

Standard shipping 3-5 business days after shipping

Priority shipping 1-3 business days after shipping

Shipping windows are estimates and delivery dates cannot always be guaranteed

We do offer international shipping.  Shipping charges for your order will be calculated and displayed at checkout.

We are confident you will be happy and love your purchase but if you decide the piece is not right for you please reach out to us within 14 days of delivery to begin a return.  We will not accept returns or exchanges that are not authorized and/or shipped within 14 days of delivery. We are happy to return or exchange unworn, unused items in its original condition, we will refund the full order amount minus the shipping costs for the return.  

 Kindly note Wanda Gale Design is unable to provide replacements or refunds for stolen packages after the shipping carrier has successfully delivered the parcel.

Yes, within a few moments after submitting an order you will receive a confirmation email from us.  Once your package ships you will receive another email notification with shipping information and tracking number.

We are able to accept payments with Visa, MasterCard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Meta Pay, we also offer Afterpay if you’d like to split up your payments.

Discount codes can be entered into the coupon code field in the shopping bag, they must be applied before submitting the order.

Please see our jewelry care page

 If you need some assistance with your jewelry please contact customer care at wandagaledesign@gmail.com with details and photos so we can explore options. 

Yes, for wholesale inquiries and orders please contact us at wandagaledesign@gmail.com

More questions?  Please contact us at wandagaledesign@gmail.com